In the era before social media dominance, reaching out to a business often meant enduring tedious hold music […] The post 10 Tips for Providing Great Social Media Customer Service in 2023 appeared first on SocialPilot.

X says that hundreds of companies are already listing open roles on the platform. 

How much would you pay for an ad-free Facebook?

This could be a big step towards addressing representation concerns in AI tools.

Regulations around data use for generative AI are set to become a bigger focus. 

Some new improvements for your Reddit ad targeting.

X is looking to make DMs a bigger factor, leaning into broader social media engagement trends.