They say, you must walk a mile in your customers’ shoes to truly know your product. Fair enough. You need to understand what they experience—right from the moment they discover your product online to making a purchase. Improving customer experience should be of utmost importance for you as a brand. It helps to improve the […] The post How to Collect Customer Feedback on Instagram: 6 Ways appeared first on SocialPilot.

Have you considered the role that your broader social media presence plays in employer branding?

The new course will help journalists better understand their protection and safety options.

Birdwatch alerts will now be displayed upfront on some tweets.

The new option will help creators connect with talent agencies to facilitate branded content deals.

All the major social platforms have made commitments to equality - but how are they currently placed?

The app will be the fourteenth experimental release from Meta's NPE team.