I have been working with Shawn Alain. I had interviewed many, many so-called experts in Social Media industry who claimed they knew what they were doing. Shawn can walk-the-talk. His knowledge and approach to both company awareness and reputation management is first-rate. I have received complements from high-end companies that are very impressed with the professionalism and posturing that our Facebook page has added to my company URL. And that's just the beginning. Thank you, Shawn....and thank you, Viral in Nature.