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An Award Winning Social Media Team

Great social media is mix of art and science. So we've assembled a team of right brain, left brain professionals who specialize in their own areas. Below is the core members of our team in day to day operations, but in addition to these team members we also work with over a dozen other contractors, each specializing in their own trade.


Silvana Franco - Social Media Artisan at @ViralInNature. Silvana is fluent in English, French and Spanish.

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Nicolas Hauser - Sales Consultant for Edmonton @ViralInNature

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Danielle Kondruk - Director Of Sales & Client Care at @ViralInNature. Danielle is also a full time comedian.

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Nick Price - Ad Manager, certified Facebook expert and former Facebook employee in their ad department.

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Sara Mounla, Social Media Ad Manager, is a cat loving metalhead that loves FB.

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Ryan Scott - Vancouver, Lower Mainland and Fraser Valley, BC Business Development Account Executive.

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Yvette Mcdermott - Bookkeeper at @ViralInNature. Yvette loves numbers. #ViralInNature

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Christopher Lamb Associate - SEO Specialist

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Veronica Palin Associate www.coldcallingco.com | 1.877.Cold.Call

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We share our clients' commitment to the environment.

Environmental Stewardship

And believe in the importance of caring for our planet working with and encouraging others to do the same. As people living in the world, it is simply the right thing to do, we've also found that it's a great way to save money, which also makes it good business sense.

Here's some of the practices we've implemented:

  1. Printing less Stuff. We are almost paperless. Our invoicing is sent by email, we've also opted to have our utility and other bills sent by email. We've also gone digital with our contracts through Digisigner.
  2. Pulling the plug. We practice energy conservation techniques.
  3. We buy local. If we have the option, we purchase locally.
  4. We Recycle.
  5. We have a preference of doing business with other green companies.
  6. We've gotten rid of as much paper junk mail as we can.
  7. We recycle and resell electronics and furniture.
  8. Our office furniture and equipment is used! All of our Office desks, chairs and furniture we've got from places such as Kijiji. Not only does this reduce our footprint, but it's saved us a lot of money.

Being green is in our nature...Viral In Nature

A Social Media Artisan is someone who has demonstrated a long term commitment to the craft of Social Media Marketing, an enthusiasm for learning the trade, striving to push boundaries and advance the social media industry as a whole.  They take pride in their work and have a passion for all things social media.  As an Ambassador of the social media marketing industry, they use their experience and training to mentor those who choose to follow a career path of social media marketing.

Social Media Artisans

These individuals have successfully completed the Social Media Apprenticeship Program and are certified Social Media Artisans

Shawn Michael Alain
Shawn Michael Alain

Social Media Grand Master Artisan

Achieved certification July 31, 2014

Sophie Gowsell
Sophie Gowsell

Social Media Artisan

Achieved certification December 8, 2014


Jenna Matthews
Jenna Matthews

Social Media Artisan

Achieved certification July 31, 2015

Adina Syrowitz
Adina Syrowitz

Social Media Master Artisan

Achieved certification June 1, 2016


Kathleen Smiley
Kathleen Smiley

Social Media Artisan

Achieved certification June 1, 2016

Are you interested in our Social Media Artisan Apprenticeship Program?

ad agency

Are more and more of your clients asking for social media management services?

Are you a marketing agency that does some great work when it comes to web design, branding, search engine optimization, print, radio and marketing strategy but don't have the resources or experience to offer a the high level of social media services that your clients are accustom to?

As a full service marketing you don't have a choice on whether or not to offer your clients social media management services...more importantly, high quality social media management services.  Viral In Natures' award winning social media management services is your solution.  


Benefits of outsourcing social media management services to your clients: 

  • Offer your clients award winning social media management services.
  • You have the option to manage your clients social media under your agency banner or manage it under our banner and we pay you a referral fee in perpetuity.
  • Enjoy the benefits of a contractor over employees that include no E.I., CPP, benefits or holidays.  Plus for our Standard Service Level Agreement we manage your social media for 84 hours/week. (168 hours available)
  • Our rates usually work out to well below minimum wage.

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visionMission Statement

Capturing the POWER of SOCIAL MEDIA for the benefits of our clients.

Vision Statement

To be the top performing social media management and crisis communication agency in the world.

Client Appreciation

A client is the most important person in our business. They are not dependent on us. We are dependent on them. They are not an interruption in our work. They are the purpose of it. They are not an outsider in our business. They are part of it. It is a privilege for them to allow us to manage such an important aspect of their business. 

Constantly Improve

We commit ourselves to constantly improving our services, performance and push through our comfort barriers to improve value to our clients.  

Technological Advances

One of the ways we will constantly improve our services is by seeking out, testing, developing and implementing new applications and technologies to: 1. Make our services more effective.  2. Make our services more efficient.

Take Ownership

We hold ourselves accountable for our performance and results.


We recognize that our strength and our competitive advantage is, and always will be, people. We will continually learn, and share ideas and knowledge. We encourage cooperative efforts at every level and across all activities in the company.

Elevate Others

We lift our customers and teammates through positivity, confidence and graciousness.


Passion and Heart are cornerstones of our organization and the key to driving our success. We can accomplish extraordinary results with enthusiasm and passion.


We are Social Media Artisans and take pride in the quality and workmanship of our work.  In order to achieve our vision of being the top performing agency in the world, we do not offer "Good" or "Better" services, only "Best" services.  

Thank you for the opportunity to earn your business, we will get back to you right away.  For immediate service, give us a call at 403.454.2899 or 1.844.403.2899.